DHRM303 – EMPLOYEE RELATIONS MANAGEMENT

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SESSION FEBRUARY – MARCH 2024
PROGRAM MASTER OF BUSINESS ADMINISTRATION
(MBA)
SEMESTER III
COURSE CODE & NAME DHRM303, EMPLOYEE RELATIONS
MANAGEMENT
CREDITS 04
NUMBER OF ASSIGNMENTS
& MARKS
02
30 MARKS EACH
Assignment Set – 1ST
Questions

1. Explain the following:
Corporate level strategy
Ans:Corporate Level Strategy Corporate level strategy is usually devised at the board level.
It defines the following for an organisation:
• The overall mission
• The game plans
• The management of the business portfolio
• The priorities of each business unit regarding resource allocation
• The structuring of the business
• The methods of financing the business
• The alliances to be made
• The acquisitions/mergers to be performed. Figure depicts the factors which influence
corporate strategy.
Factors Influencing Corporate Strategy
Corporate strategy examines internal (within the company) and external factors (competitors,
clients, customers), frames a new vision for the organisation and aligns policies, practices and
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2. Explain the following:
A. Deal and Kennedy’s classification of Organizational Culture
Ans:Deal and Kennedy’s classification: Deal and Kennedy (1982) classify organisational
culture on the basis of feedback and risk factors as follows:
• The Tough-Guy Macho Culture: This is a very stressful culture in which feedback is
quick and rewards are high. Such culture can be found in brokerage firms or police forces.
• The Work Hard-Play Hard Culture: This is present in large organisations, which try to
assure good customer service. Here few risks are taken, but feedback is prompt. Team
3. What do you mean by organizational discipline? Explain the procedure of
progressive organization discipline.
Ans:Definitions of Organisational Discipline
W. R. Spriegel and Edward Sohelge define discipline as ‘the force that prompts an individual
or groups to observe rules, regulations, and procedures that are deemed necessary to the
attainment of an objective’.
Michael J Jucious (1973) defines discipline in the following way: Discipline means that
workers willingly abide by company rules and executive orders. To set right the indiscipline
Assignment Set – 2ND
Questions
4. What is collective Bargaining? Explain the process of collective Bargaining in detail
with suitable example.
Ans:Collective Bargaining:-
It is important to differentiate individual grievances from group grievances. If the issue
involves one or a few individual employees, it is handled through a grievance procedure. But
when the issue involves policy implications and wider interests, they are resolved by the
method known as collective bargaining.
Collective bargaining is a grievance-handling process where a large number of employees are
5. Explain the various forms of employee participation in detail.
Ans:Employee participation mainly refers to the participation of employees in decisionmaking.
There are many ways to implement it. Employee participation can take both direct
and indirect form.
However, direct methods are more popular presently. Research has suggested that an
integrated approach to enhance employee participation is better than a non-integrated one.
6. What is Trade Union? Explain the functions of trade union in detail.
Ans:Trade union: Unions work towards accomplishing goals like increased wages and better
working condition for employees. A trade union has a leader who represents the union
members. The leader negotiates labour contracts with employers on behalf of the union
members. The attitude of trade unions towards MNCs and responses to their impact on
collective bargaining vary.
In countries like the Netherlands and the UK, trade unions normally have a positive view of

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