Description

SESSION JUL – AUG 2024
PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER III
COURSE CODE & NAME DHRM302 MANAGEMENT AND ORGANISATIONAL
DEVELOPMENT

Assignment Set – 1

1. Describe the steps in OD process.
Ans 1.
Steps in the OD Process
Organizational Development (OD) is a systematic approach aimed at enhancing the
effectiveness of an organization by aligning its structures, processes, culture, and people. The
OD process comprises a series of steps designed to diagnose, plan, implement, and evaluate
changes within an organization. The steps include:
1. Problem Identification and Diagnosis The OD process begins with recognizing the need
for improvement. This step involves identifying specific challenges or opportunities in the
organization. Issues such as low employee morale, declining productivity, or ineffective
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2. Discuss the strategies to manage change with examples.
Ans 2.
Strategies to Manage Change
Managing change effectively is crucial for organizations to adapt to evolving environments,
technological advancements, and market demands. Change management strategies involve
thoughtful planning, communication, and execution to minimize resistance and ensure
smooth transitions. Below are some strategies to manage change, along with relevant
examples:
1. Clear Communication Transparent and consistent communication is the cornerstone of
successful change management. Employees need to understand the reasons for the change,
3. Explain Lewin’s model of Organisational Change.
Ans 3.
Lewin’s Model of Organizational Change
Kurt Lewin’s model of organizational change is one of the most widely recognized
frameworks for understanding and managing change within organizations. The model is
simple, intuitive, and based on the premise that organizational change involves altering the
balance between forces driving change and forces resisting it. Lewin proposed a three-step
process: Unfreeze, Change, and Refreeze. Each stage is essential for ensuring that changes
Assignment Set – 2
4. Discuss the factors influencing ethical judgements.
Ans 4.
Factors Influencing Ethical Judgments
Ethical judgments refer to decisions made by individuals or organizations about what is right,
wrong, fair, or unfair. These judgments are influenced by various factors, including personal
values, cultural norms, organizational practices, and situational contexts. Understanding these
factors is essential for promoting ethical behavior in both personal and professional settings.
1. Individual Factors
Personal Values and Beliefs: Ethical judgments are heavily influenced by an individual’s
5. Discuss the different types of qualitative evaluation methods available to managers.
Ans 5.
Types of Qualitative Evaluation Methods Available to Managers
Qualitative evaluation methods provide managers with in-depth insights into the subjective
aspects of organizational processes, employee behaviors, and stakeholder perceptions. These
methods rely on non-numerical data, focusing on understanding the “why” and “how” behind
outcomes. Managers use these methods to explore complex issues, generate innovative
solutions, and support decision-making. Here are the main types of qualitative evaluation
6. Explain the types of techno-structural interventions with the help of suitable
examples.
Ans 6.
Types of Techno-Structural Interventions
Techno-structural interventions are a category of organizational development (OD)
interventions aimed at improving organizational effectiveness through changes in technology
and structure. These interventions focus on aligning technical systems (processes, tools, and
technologies) with structural elements (hierarchies, roles, and workflows) to enhance
efficiency, adaptability, and innovation. Below are the main types of techno-structural
interventions, along with examples:
1. Job Design Job design interventions involve modifying roles, tasks, or responsibilities to