Description

SESSION FEBRUARY – MARCH 2024
PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER II
COURSE CODE & NAME DMBA204- MANAGEMENT INFORMATION SYSTEM
Assignment Set – 1
1. Discuss the history of Computing.
Ans 1.
History of Computing
The history of computing is a fascinating journey that spans thousands of years, marked by
significant milestones in human ingenuity and technological advancement. From the ancient
abacus to modern supercomputers, computing has evolved through several key stages, each
contributing to the development of the digital world we live in today.
Ancient Computing: The origins of computing can be traced back to ancient civilizations,
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2. What is IT interaction model? Explain.
Ans 2.
The IT interaction model is a comprehensive framework that illustrates the intricate
relationship between the various components of information technology (IT) within an
organization. It serves as a foundational concept in understanding the dynamics of IT
systems, encompassing hardware, software, data, and networks, and how they interact to
facilitate business operations and decision-making processes.
Hardware: This component represents the physical infrastructure of IT systems, including
3. How are management information systems different from transaction processing
systems?
Ans 3.
Management Information Systems (MIS) and Transaction Processing Systems (TPS) are both
crucial components of an organization’s information processing and decision-making
capabilities, but they serve distinct purposes and have different characteristics.
Transaction Processing Systems (TPS) are primarily focused on processing routine
transactions efficiently and accurately. They are designed to handle large volumes of
Assignment Set – 2
4. What are the different ways of making online payments? Explain
Ans 4.
Online payments have become an integral part of modern life, providing convenience and
efficiency in financial transactions. There are several ways to make online payments, each
with its own set of advantages and disadvantages. The most common methods include
credit/debit card payments, digital wallets, bank transfers, and payment gateways.
Credit and debit card payments are perhaps the most widely used method for online
5. What are the facilities an organization could have from ‘Customer Relationship
Management System’?
Ans 5.
Memory updated
A Customer Relationship Management System (CRM) offers a wide array of facilities to
organizations, enhancing their ability to manage interactions with current and potential
customers. These facilities can significantly impact the organization’s sales, marketing, and
customer service functions. Here are some key facilities provided by CRM systems:
Centralized Customer Database: CRM systems centralize customer information, including
6. Why is vendor management important? What are the key issues to consider for
managing vendors carefully? 3+7
Ans 6.
Vendor Management
Vendor management is crucial for businesses to ensure smooth operations, cost-effectiveness,
and quality of products or services. It involves establishing and maintaining relationships
with suppliers or vendors to meet the organization’s needs. Effective vendor management can
lead to improved efficiency, reduced risks, and increased competitiveness. However,