Description

SESSION JUL – AUG 2024
PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER II
COURSE CODE & NAME DMBA204 MANAGEMENT INFORMATION
SYSTEM
Assignment Set – 1
1. Discuss the history of Computing.
Ans 1.
The History of Computing
The history of computing is a fascinating journey that traces the evolution of tools and systems
humans have developed to process, store, and communicate information. This journey spans
millennia, starting from simple manual devices to the complex, interconnected systems of
today.
Ancient Beginnings
The origins of computing can be traced back to ancient civilizations that created tools to aid in
arithmetic calculations. The abacus, invented around 2400 BCE in Mesopotamia, is one of the
earliest known computing devices. It was a simple tool consisting of beads or stones that
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2. What is IT interaction model? Explain.
Ans 3.
IT Interaction Model: An Overview
The IT Interaction Model is a framework that illustrates the relationship and interaction
between various components of Information Technology (IT) systems, human users, and
organizational processes. It is particularly significant in understanding how technology
integrates into the broader scope of business operations, enhancing efficiency, decisionmaking,
and innovation.
Components of the IT Interaction Model
The IT Interaction Model is built upon several critical components that function together to e
3. How are management information systems different from transaction processing
systems?
Ans 3.
Management Information Systems vs. Transaction Processing Systems
Management Information Systems (MIS) and Transaction Processing Systems (TPS) are
integral components of an organization’s information technology framework, but they serve
distinct purposes and operate at different levels of business functionality.
1. Purpose and Functionality
A Transaction Processing System (TPS) is designed to handle routine, repetitive tasks and
transactions efficiently and accurately. These systems are fundamental for capturing,
Assignment Set – 2
4. What are the different ways of making online payments? Explain.
Ans 4.
Different Ways of Making Online Payments
In today’s digital age, online payments have become an essential part of daily transactions. The
rise of e-commerce, mobile applications, and digital wallets has revolutionized the way
consumers and businesses handle monetary exchanges. Online payment methods offer
convenience, speed, and security, making them an integral part of the modern financial
5. What are the facilities an organisation could have from a ‘Customer Relationship
Management System’?
Ans 5.
Facilities an Organization Could Have from a Customer Relationship Management
(CRM) System
A Customer Relationship Management (CRM) system plays a pivotal role in the modern
business environment by enabling organizations to manage interactions with customers
effectively. It provides a structured approach to building stronger relationships, enhancing
customer satisfaction, and ultimately driving business growth. The facilities offered by a CRM
system can significantly improve organizational efficiency, decision-making, and customer
6. Why is vendor management important? What are the key issues to consider for
managing vendors carefully?
Ans 6.
Importance of Vendor Management
Vendor management plays a crucial role in ensuring that businesses maintain seamless
operations and achieve their strategic goals. It involves selecting, onboarding, monitoring, and
maintaining relationships with third-party suppliers or vendors who provide essential goods
and services. Effective vendor management ensures quality, cost efficiency, and timely
delivery, which directly impacts a company’s performance and reputation.
Ensures Quality and Performance Standards
Managing vendors carefully ensures that the products or services meet the expected quality