Description
Table of Contents:
2.1 Background of the Study. 7
3.1 Definition of Organizational Culture. 12
3.2 Importance of Organizational Culture in IT and BPO Industry. 14
3.3 Working Hours and Rotational Shifts: Their Impact on Employees. 15
3.4 Attrition in IT and BPO Industry: An Overview.. 17
3.5 Efforts to Improve Attrition Rates and Create a Healthy Work Culture. 18
3.6 Best Practices for Creating a Positive Work Culture in IT and BPO Industry. 19
4.3 Data Collection Methods. 25
4.5 Ethical Considerations: 27
5.2 Analysis of Working Hours and Rotational Shifts. 30
5.3 Analysis of Attrition Rates. 32
5.4 Findings and Interpretations. 33
Overview of the IT and BPO Industry Culture. 34
7.1 Discussion on Working Hours and Rotational Shifts: 43
7.2 Discussion on Attrition Rates: 44
7.3 Proposed Strategies for Improving Organizational Culture: 46
RECOMMENDATIONS AND IMPLEMENTATIONS. 49
8.1 Recommendations for IT Industry: 50
8.2 Recommendations for BPO Industry: 52
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