Operations Management
June 2023 Examination
1) As a business owner, one of the most critical decisions you will make is
choosing a location for your business setup. What are the various
decision criteria for deciding a location for a business setup, and how do they
apply to setting up an electric vehicle charging station? Assume any size for
the setup. (10 marks)
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2) Explain in detail the various types of plant layout concepts that are available in
operations management. Give examples of where each of these types can be
employed respectively. Briefly explain a layout applicable for a cloud kitchen
format vis-à-vis a dine-in restaurant, highlighting the good points and bottlenecks,
if any. (10 marks)
3) A patisserie brand is planning to open a new mid-sized pastry shop near your
locality. Considering their expertise and knowledge in manufacturing and branding
their product offerings, they are confident of getting into the new pastry shop
operations. You are required to suggest the team on the following points:
a) What strategy would the pastry shop adopt for an Aggregate Operation Plan of
resources given a time frame of a year. (5 marks)
b) Discuss the concept of Q and P systems of ordering along with its issues in
inventory control for the pastry shop (5 marks)