Performance Management System bba / b.com APRIL 2024

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Performance Management System bba / b.com APRIL 2024

Price 290rs

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Performance Management System
April 2024 Examination
Q1. You have been appointed as the Human Resources Director of a fast-growing
technology company that values employee development and performance enhancement.
The company believes that modern methods of performance appraisal are essential for
fostering a culture of continuous improvement. Select any four of the modern
performance appraisal methods and develop a comprehensive plan mentioning the
advantages of each of the four methods for their implementation. (10 Marks)
Ans 1.
Introduction
In todayā€™s rapidly evolving technology sector, staying at the forefront of employee
development and performance enhancement is not just an option; itā€™s a necessity. As the
newly appointed Human Resources Director of a dynamic technology company, the mandate
to foster a culture of continuous improvement is clear. Embracing modern performance
appraisal methods is pivotal in achieving this goal. These methods are designed to not only
evaluate employee performance but also to empower individuals, promote a growth mindset,
and enhance organizational productivity. By selecting four cutting-edge performance
appraisal methods, we can tailor a strategy that aligns with our company’s values and
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Q2. Imagine you are the Team Lead of a diverse group of software developers within a
tech startup. The company is entering a critical phase, and effective performance
planning is crucial to achieve project goals. Provide a step-by-step outline of how you
would apply the performance planning process within your team. (10 Marks)
Ans 2.
Introduction
In today’s rapidly evolving technological landscape, the importance of a robust performance
management system cannot be overstated, especially within the context of a tech startup
navigating through a critical phase of its growth. As the Team Lead of a diverse group of
software developers, the onus falls squarely on my shoulders to spearhead performance
planning efforts that are not only comprehensive but also tailored to meet the unique needs of
our team and the overarching objectives of the company. This involves a meticulous approach
to setting clear, achievable goals, fostering a culture of continuous feedback and
improvement, and leveraging a variety of tools and methodologies designed to track and
enhance team performance. The key to success lies in the ability to blend strategic vision with
Q3. a) Imagine you are the Department Manager of a fast-paced customer service team
in a retail company. The team has been experiencing challenges with underperforming
employees, which are impacting overall customer satisfaction. Outline a step-by-step
plan for effectively managing underperforming employees within your team. (5 Marks)
Ans 3a.
Introduction
Managing underperforming employees within a fast-paced customer service team is a critical
task for any Department Manager in a retail company. The challenges posed by
underperformance can significantly impact the quality of customer service, affecting overall
customer satisfaction and potentially the company’s bottom line. Addressing
underperformance requires a careful, structured approach that not only identifies and
Q3. b) You are the HR Director of a rapidly growing technology company that is
considering implementing a web-enabled performance management system. The
company aims to leverage technology to enhance its performance management process.
Outline the practical application detailing the benefits of adopting a web-enabled
performance management system within your organization. (5 Marks)
Ans 3b.
Introduction
In the dynamic environment of a rapidly growing technology company, optimizing
performance management processes is key to sustaining growth and enhancing productivity.
The adoption of a web-enabled performance management system represents a forwardthinking
approach to addressing the complexities of performance evaluation and management
in such a setting. This digital transformation aims to streamline operations, promote
transparency, and foster a culture of continuous improvement. The move towards a web

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