Course: Essentials of HRM
April 2022 Examination
NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Essentials of HRM
Internal Assignment Applicable for April 2022 Examination
1. Explain what human resource management. Briefly discuss and illustrate three important
trends influencing human resource management. (10 Marks)
2. Discuss the pros and cons of at least four performance appraisal methods. (10 Marks)
3. Managers are proactively improving the employee selection process with various strategies
that will ideally enhance corporate success. Some of these strategies focus on improving the
quality of the individuals who apply for work, as well as those individuals who are actually
hired into the organization. Other strategies target the selection process itself and seek to
improve the various activities involved in proper hiring. The overriding theme of these
efforts is that the staffing/selection function is a key component of an organization’s strategy
because the process ideally provides highly motivated and qualified employees who can
ultimately impact the financial and operational well-being of a company.
Hallmark Cards is one company that emphasizes selection. It recently developed a recruiting
metric called “staffing index” that enables management to track the degree to which newly
hired employees are performing as expected on the job. A series of evaluations are
conducted over time, and scores are compared to obtain a longitudinal perspective on the
quality of the hiring decisions.
United Health Group is another organization that has improved its selection activities with
proper strategic planning and execution. The company’s vice president of recruitment
services decided to modify hiring procedures within the organization by splitting job
candidates into two basic groups. The first group of individuals was comprised of high-level
professionals who would be recruited by internal staffing specialists, while the second group
included various staff and line personnel who would be acquired with outsourcing contacts.
This “two pronged” strategy enabled the company to save money through increased control
and efficiency. These various strategic selection approaches enable companies to improve the manner in
which employees are hired and placed within a hierarchy of jobs. Many other strategies
could be employed in different employment situations to improve the efficiency and
effectiveness of selection. Overall, these efforts should increase the degree of fit between
employees and organizations and increase the completion of strategic objectives.
a. Compare and contrast the two selection strategies used by the organizations discussed in the
case. (5 Marks)
b. What other strategies might help organizations better utilize and manage selection
activities? (5 Marks)
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