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A Study on the Vitality of Mobile Banking Post-COVID and Paths for Refinement

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Business Management

Pages- 59

File- Word File

Categories: Business Management, PROJECT REPORT

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TABLE OF CONTENTS

Contents

ACKNOWLEDGEMENTS. 2

TABLE OF CONTENTS. 3

List of figures. 4

List of table. 4

EXECUTIVE SUMMARY.. 4

INTRODUCTION.. 6

1.1 Introduction. 7

1.2 Objective. 9

1.3 Statement of the problem.. 9

LITERATURE REVIEW… 11

RESEARCH METHODOLOGY.. 23

3.1 A STUDY ON GROWTH OF MOBILE BANKING IN INDIA DURING COVID 19. 24

DATA ANALYSIS AND FINDINGS. 26

4.1 Data analysis. 27

4.2 Growth of Mobile Banking in India. 35

4.3 Advantage and disadvantage of mobile banking. 36

4.3.1 Advantage : 36

4.3.2 Disadvantages of Mobile Banking. 41

Heavily dependent on the internet 41
Handset based service usage. 41
Not suitable for the illiterate population. 41
Prone to cyber threat 41

4.4 Mobile banking in India. 42

4.4.1 RBIs and M-Banking service in India. 42

4.5 Scope for Mobile Banking in India. 44

4.5 Findings. 45

CHAPTER-5CONCLUSION AND SUGGESTIONS. 46

5.1 Suggestion. 47

5.2 Conclusion. 48

BIBLIOGRAPHY.. 50

List of figures

Figure 1Digital Payment Trends in India. 27

Figure 2 Mobile banking payments. 28

Figure 3 Mobile wallet transactions. 29

Figure 4 Benefits of mobie banking. 37

Figure 5 Rural wire less subscribers in india. 44

List of table

Table 1Mobile banking volume of transactions. 31

Table 2 Impact of corona virus in mobile banking payments. 32

Table 3 Mobile internet usres in india. 33

Table 4 Smartphone useres in india. 34

Table 5 Grwoth of mobile banking in india. 35

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