World Class Operations
June 2023 Examination
1) You are the Quality Control Manager of an automobile manufacturer implementing
Taguchi’s idea. In this context explain Taguchi’s Loss Function. (10 Marks)
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2) Quality is one of the parameters for companies to become world class. Examples
can be cited of Ikea, Apple etc. In this respect briefly narrate the factors that affect
quality of products manufactured by companies like Ikea, Apple etc. (10 Marks)
3)
A) Assuming that you are the Operations Manager of an automobile manufacturer,
implementing Fault Tree Analysis. Briefly explain the steps involved in the
implementation. (5 Marks)
B) With reference to you being an Operations Manager implementing Fault Tree
Analysis, explain how is it differ from FMECA? (5 Marks)
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